On demand training is a selection of face-to-face sessions that can be delivered to teams or professional groups at a time that is best suited to them. These are development opportunities intended to meet the needs of your team at a time when the University is facing a period of significant change:
Understand the drivers and context for, and resistance to, change. Explore a model for planned change and approaches to communication with different groups.
Coaching through change is one-to-one support available to managers who have completed our Change Management e-learning and in-person training.
Explore the concept of individual preference and its influence on working behaviours. Map team preferences to understand dynamics at work and explore effective decision making that balances these differences.
Identify individual stress responses and approaches to mitigating stress in the workplace. Understand organisational responsibility in managing stress and support available to all employees.
Explore the essentials of good customer service and develop approaches to dealing with difficult situations.
Understand the principles of a high performing team and identify approaches and behaviours that can be adopted to support these.
Develop approaches to planning and organising people, resources, tasks and communication on order to achieve goals within a specific scope, time and budget.
Get in touch with the to find out more about how we can support you and your colleagues.